Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data.

Last updated: February 1, 2026

Our Privacy Commitments

End-to-End Encryption

All data is secured both in transit and at rest

No Data Selling

We never sell your personal information to third parties

You Own Your Data

Full control to export or delete your data anytime

GDPR Compliant

We follow strict EU data protection regulations

1. Information We Collect

Personal Information

When you create an account, we collect information such as your name, email address, and password. This information is necessary to provide you with our services.

Resume Content

The content you add to your resumes (work experience, education, skills, etc.) is stored securely. This data is only used to provide you with resume building and optimization services.

Usage Data

We collect anonymous usage data such as feature usage, page views, and session duration to improve our product. This data cannot be used to identify you personally.

2. How We Use Your Information

  • To provide, maintain, and improve ShapeCV services
  • To process your resume uploads and generate ATS scores
  • To send you important updates about your account or our services
  • To respond to your support requests and feedback
  • To detect and prevent fraud or abuse of our services

3. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: All password is encrypted using AES-256 encryption at rest and data secured in transit
  • Access Control: Strict role-based access controls limit who can view your data
  • Regular Backups: Your data is backed up daily with secure, encrypted storage
  • Monitoring: 24/7 security monitoring and intrusion detection systems

4. Data Sharing and Disclosure

We do not sell your personal information. We only share your data in the following limited circumstances:

  • With your consent: When you explicitly authorize us to share specific information
  • Service providers: Trusted third-party services that help us operate (cloud hosting, payment processing), bound by strict confidentiality agreements
  • Legal requirements: When required by law, regulation, or valid legal process

5. Your Rights and Choices

You have complete control over your data. You can:

  • Access: View all personal data we store about you
  • Export: you can request the data in a portable format by contacting our support team
  • Correct: Update or correct any inaccurate information
  • Delete: Request deletion of your account and all associated data
  • Opt-out: Unsubscribe from marketing communications at any time

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how users interact with our site
  • Preference cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Children's Privacy

ShapeCV is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 16, we will delete it immediately.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on our website. Your continued use of ShapeCV after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@shapecv.com
  • Address: ShapeCV Inc., 123 Privacy Lane, San Francisco, CA 94105
  • Data Protection Officer: dpo@shapecv.com

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